FAQs

  • 1. What is Kidfactory?

    Kidfactory is a leading B2B children's clothing platform where retailers and wholesalers can buy premium quality wholesale baby and kids' clothes at the best wholesale prices. You can place bulk orders directly using your mobile or web browser.

  • 2. What cities and locations does Kidfactory operate in?

    Kidfactory currently delivers pan India.

  • 3. Are these clothing Infant & Baby skin-friendly?

    Yes, Absolutely. We only use 100% pure cotton fabrics, which are qualified to be skin-friendly. 

  • 4. What are the Sizes available in Kidfactory?

    We have three (3) sizes of products. 

    • Infant (0-1M, 1-3M, 3-6M, 6-12Months)
    • Baby ( 12-18M, 18-24Months)
    • Kids ( 3Y, 4Y, 5Years)

  • 5. Does kidfactory wholesale girls and boys clothes?

    Yes, at kidfactory you can get wholesale clothing for both boys and girls.

  • 6. Can we provide samples?

    No, we do not provide samples.

  • 7. How do we ship the order? Do we offer free shipping?

    We ensure the reliable and timely delivery of your orders by partnering with reputable and established logistics and courier providers. We offer free shipping across India.

  • 8. Do we offer COD facility ?

    Yes, you can place COD ( Cash on Delivery ) order. 

  • 9. What is the minimum order amount (MOA)?

    Our minimum order amount is Rs 5,000/- 

  • 10. How many days do you think it will take for my package to arrive?

    The delivery time for your package depends on the Pincode, city, and factors like bad weather or seasonal shipping traffic. Typically, it takes 4 to 5 days to arrive.

  • 11. Do you offer drop shipping on Kidfactory?

    No, we do not offer drop shipping. 

  • 12. How to buy wholesale kids wear from kidfactory? What is discounted prices?

    First, you need to register and wait for approval. After approval, you can log in. Then, you can buy kids' wear in bulk from the kidfactory, where you'll also find discounted prices. For more queries, call us at +91-9073091744.

  • 13. Why is kidfactory India's best wholesale kids clothing suppliers for your business?

    • Product Quality (At kidfactory, You only get branded kidswear. We only offer premium-quality baby garments)
    • Variety of Products (Parents, we are always looking for trendy, stylish, comfortable, and durable clothing. All our clothes meet these quality standards.)
    • Get competitive prices and increase your profit margins
    • As a children's clothing distributors, we understand that a delay in shipment is painful. We strive to ensure On-time deliveries.
    • Our MOQ (Minimum Order Quantities) is quite low. If you are kids wear retailers or wholesalers it could be great.
    • Sustainable and eco-friendly materials
    • No shipping cost, Free delivery pan India 

  • 14. Does Kidfactory offer customisation?

    At that time, we do not offer customisation.

  • 15. How to contact kidfactory?

    If you have a question about your product or orders 

    • Calling Number: +91-9073091744 (Available on WhatsApp)
    • Customer Support Hours: Monday–Saturday, 10:00 AM–6:00 PM (IST)

  • 16. Does Kidfactory export?

    Yes. We export. For export information, you can check out B2Bkidfactory

  • 17. What should I do if I receive a damaged items?

    We understand that receiving damaged items can be frustrating. Here's what to do if you receive a damaged item from Kidfactory:

    Contact Us:

    Please get in touch with our customer support team by phone at +91-9073091744  within 2 days of delivery.

    Information Needed:

    To help us process your claim, please provide the following:

    • Your order number
    • Pictures of the damaged item

    Return Process:

    • We will give you a return authorisation number and instructions for returning the damaged item.

    Resolution:

    Once we receive and verify the returned item, we will offer you a few options:

    • Refund: The price of damaged items will be refunded.
    • Replacement: If the same product is available, we will send it